Shipping & FAQ

Frequently Asked Questions (FAQ)

1. What is this product for?

This device uses IPL (Intense Pulsed Light) technology to provide painless and long-lasting hair removal at home. It targets hair follicles to reduce hair regrowth effectively and safely.

2. Which areas can I use it on?

It is safe to use on bikini area, underarms, legs, face (chin, upper lip), arms, and abdomen.

3. Is it painful?

No, the device has a cooling system that minimizes discomfort during use.

4. How many flashes does it have?

The device has 999,999 flashes, ensuring years of usage.

5. How often should I use it?

For the first 4 weeks, use 2-3 times per week. Afterward, use 1-2 times per month for maintenance.

6. Does it come with a warranty?

Yes, the device comes with a 1-year warranty covering manufacturing defects.

7. How does shipping work?

Orders are processed within 1-3 business days after payment confirmation. Delivery times:

  • USA: 5-10 business days
  • UK: 3-7 business days
  • Europe: 7-14 business days
  • Other countries: 10-20 business days
Tracking information will be provided once the order is shipped.

8. Is the device waterproof?

No, it is not waterproof. Use only in dry conditions.

9. Any skin care tips after use?

Yes, apply a moisturizer and SPF 30+ sunscreen to protect your skin after treatment.

10. How should I clean the device?

Clean the exterior with a damp cloth. Do not pour water or cleaning liquids on the light panel.